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Your Privacy Is How We Build Trust

When you open an account with aplikasi rajabandot, your personal data — name, email, payment details — stays protected under clear rules we follow every day.

Data encrypted on your deviceDANA, OVO, GoPay and QRIS payment details securedYour withdrawal requests verified manually
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aplikasi rajabandot Your Privacy Is How We Build Trust
REACH OUT ANYTIME

Contact Us About Your Privacy

Team online

Live Chat

Reach our support team in the lobby chat between 10 AM and 2 AM Jakarta time. We answer privacy questions about your data, deletion requests, and account security within two hours.

Email Support

Send privacy inquiries to [email protected] and we'll respond within one business day. Include your account number so we can locate your data quickly.

Account Settings

View and update your personal information inside the Account menu. On mobile, tap the avatar icon in the top-left corner, then select Privacy & Data to see what we hold.

HOW WE PROTECT YOU

Your Account Security and Data Rights

Encrypted Payment Processing

Every deposit and withdrawal through DANA, OVO, GoPay or QRIS runs through encrypted channels.

Two-Factor Authentication

Enable two-factor authentication in your Account Security settings to add a PIN or authenticator app step before any login.

Cookie and Tracking Clarity

We use cookies to remember your login, track your gameplay for fraud prevention, and measure how often you visit.

Data Retention Policy

Your account data stays with us as long as you play.

Third-Party Data Sharing

We share your data only with payment processors, fraud-detection partners and, where local law permits, regulatory authorities.

Request Your Data Anytime

You have the right to see, update or request deletion of your personal data.

Privacy Policy FAQ

We collect your full name, email address, phone number, date of birth, and identity document number for verification. We also record your payment method details when you deposit via DANA, OVO, GoPay or QRIS, though we encrypt and tokenize them so we don't store the raw information.

We delete your personal data 30 days after you request account closure. Transaction records and payment history stay with us for two years for accounting and regulatory compliance, where local law permits. You can request permanent deletion by emailing [email protected].

Yes. Go to Account Settings, tap Privacy & Data, and select View My Information. You'll see your profile, deposit history, withdrawal records and login activity. You can also email [email protected] to request a full data export within five business days.

We share your data only with payment processors (to verify DANA, OVO, GoPay and QRIS transactions), fraud-prevention services, and regulatory bodies where local law requires. We never sell or share your email or phone number with marketers or advertisers. You can opt out of promotional emails in your notification settings.

All payment data is encrypted using industry-standard SSL protocols and stored on secure, PCI-compliant servers. We never display your full card or wallet number; only you and our payment processor see it. Deposits and withdrawals are verified with two-factor authentication where available.

If we're acquired, your data would transfer to the new owner under the same privacy commitments, and you'd be notified within 30 days. If we cease operations, we'll delete all personal data within 90 days unless we're legally required to retain it. You can request deletion sooner by contacting support.

Yes. On mobile, tap your avatar in the top-left, select Account, then Privacy & Data. You can update your email and phone there. To request deletion, open a support ticket or email [email protected] with your account number, and we'll process it within 30 days.

Related Pages

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